Keeping the personal details you provide secure

Clear information practices

We aim to describe our approach to data in clear, accessible terms. You can contact us by email at [email protected]

Using your information

Your information helps us deliver and improve the service, operate and assist with the platform, and meet our legal and regulatory responsibilities.

Controlling your privacy

You can get in touch at any time to ask for access to, correction of, or removal of your personal information.

Keeping information safe

We apply appropriate technical and organisational safeguards to your information; however, no method of storing or sending data can be guaranteed to be completely secure.

1. Information we obtain

We can collect technical information about your use of our services, including your IP address, device and browser details, along with information you choose to send us.

2. Grounds for processing

We process personal information where you have given consent, where it is needed for our legitimate interests, or where applicable law requires us to do so.

3. When information is shared

When suitable, we may share information with carefully chosen partners, suppliers providing services for us, and public bodies that have the appropriate legal authority.

4. Cookies and related technologies

Cookies support essential features and help us understand how the service is used. You can turn them off through your browser or device settings.

5. How long we keep data

We keep personal information only for as long as needed for its intended purpose, unless legal or regulatory requirements require longer storage.

6. Transfers across borders

If information is transferred beyond the UK or another relevant jurisdiction, we rely on recognised legal mechanisms and appropriate security controls.

7. External websites

We cannot accept responsibility for the privacy practices or handling of information by third-party sites that we neither run nor control.

8. Changes to this notice

We may revise this notice from time to time as our services, operations or legal responsibilities change.

Choices and rights relating to your data

You can ask to access, amend, erase, restrict the use of, or receive a copy of your personal data. In certain situations, you may also revoke consent or raise a concern with the appropriate supervisory authority.